MediFast is always has been committed to ensuring the confidentiality and protection of personal information in its possession. Privacy Management Program is governed by the information handling practices of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial and professional standards. MediFast arranges clients with a broad variety of care services. Therefore, in order to deliver the highest quality of services MediFast requires relevant personal client information. Thus, our clients have a right to learn how we collect, use and disclose personal information. To anticipate that, to the best of our ability, client’s personal information held by us remains precise, accurate, confidential, and secure. MediFast is pleased with its long-standing obligation of retaining the secrecy and confidentiality of personal data and has applied practices for better protection of the privacy of client’s personal info.
All MediFast employees are accountable and committed to ensuring that your personal information is held in the strictest confidence. workers ensure that all the information collected for different service packages and initiatives are limited to the assemblage of personal data which is mandatory for the specific and intended use and that the knowledge and consent of the individual are obtained for the collection, use, or disclosure of personal information. Staff will only ask you about information that we feel is necessary for the purpose of providing your care and service. We do not indiscriminately collect information, and constantly review our practices to ensure this remains true.
Clients should be comfortable knowing that all private information assembled remains their personal property. Client information always varies from client to client and program to program and may consist of the name, addresses, date of birth, phone numbers, e-mail, and other private info. The personal data collected shall be as accurate, complete, and up-to-date as it is necessary for the purposes for which it is to be used.
At the start of any services we provide, we will ask you to sign a Client Consent, giving us your articulated written consent for all parts of the service. Please let us know if there is anyone with whom you do not want your information, in part or in whole to be released, and we will make a reminder of this. Your consent is considered binding through to the end of your service, provided the details for the consent haven’t changed. You may withdraw your permission or consent in part or in whole, however, at any time during your care and service. For those individuals who are unable to provide consent, e.g., minors, those who are seriously ill or mentally handicapped persons, consent will be obtained by an authorized authority, e.g., legal guardian, power of attorney or the executor of your estate.
Client names are NEVER shared with any individual or organization for the purposes of commercial activity, such as selling, trading, and/or renting your personal information.
In rare cases, we may be required by law or other lawful authority to release personal information, such as when we receive a court order or subpoena. In such cases, MediFast will verify the lawful authority prior to release the information and will endeavor to release only what is necessary for the stated purpose of the request.
MediFast considers your health information extremely confidential and has put many protections in place to safeguard its security. Your information is stored electronically, in paper files, and in the knowledge of our staff. Electronic information is protected by computer firewalls, user names, and passwords according to allocated authorization levels. Hard copy files are secured by being stored in places, where access is permitted only to staff with the necessary authority. After hours, these files are kept in a locked, secured area.
In addition, email signatures include a confidentiality statement explaining what to do if an email is received in error. In the case of either a misdirected email, the direction is to contact is not responsible for the privacy practices of organizations with links on our website
Errors and Omissions
You may contact to request a correction of an error or omission to your personal information. This request must be done in writing. As appropriate, MediFast will make the correction as soon as is reasonably possible. If a correction cannot be made, MediFast will notify you in writing as to why the correction cannot be made. Both the request for correction and our response will be retained in the record.
Any request from any individual or organization is treated with the utmost respect for individual client confidentiality. MediFast will immediately contact the client to obtain consent for disclosure unless the client has previously consented to disclosures or agreements. This process ensures the right of the individual under the Privacy Legislation, as well as the client/service provider confidentiality agreements obtained at the initiation of service.
MediFast uses a variety of security measures to protect against the loss, misuse, and alteration of the information in our possession. MediFast makes every reasonable effort to ensure that this personal information is maintained in a secure environment. In the case of financial information exchange, we use industry-standard, SSL (Secure Socket Layer) encryption.
Privacy policies and procedures from time to time may be changed without prior notice. If you have any questions regarding this privacy statement, our business practices, or your dealings with us, please feel free to go to Contact Us for contact information.